shipping methods

We currently offer shipping to Germany and Europe. Please read on to learn more about our shipping methods:

DHL Shipping

  1. Domestic Shipping (Germany):
    • We offer standard and expedited shipping options through DHL for orders within Germany.
    • Estimated delivery time: Standard shipping typically takes 1-3 business days.
    • Shipping fees are calculated at checkout based on the weight and size of your order.
  2. European Shipping:
    • We provide shipping to select European countries through DHL.
    • Estimated delivery time: Standard shipping usually takes [number] business days, while expedited shipping takes [number] business days.
    • Shipping fees are calculated at checkout based on the weight and size of your order.
  3. Wordwide Shipping:
    • Please contact us if you would like to have your lamp shipped internationally.

Pickup

  • For customers located near Hamburg, Germany, we offer the option to pick up your order in person.
  • Once your order is ready for pickup, we will notify you via email or SMS.
  • Please bring a valid ID and your order confirmation when you come to pick up your order.

Additional Information

  • Order Processing Time: Please allow 3 business days for your order to be processed and prepared for shipment.
  • Tracking: Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your delivery.
  • Shipping Restrictions: We currently only ship to Germany and select European countries. We do not ship to P.O. boxes.
  • Customs and Duties: Orders shipped outside of Germany may be subject to customs duties and taxes, which are the responsibility of the customer.

Contact Us

  • If you have any questions about our shipping methods or need assistance with your order, please contact us at hi@diploria.lighting.